A Sr. Design Consultant helping companies to develop human-centred strategies, connecting business results and user value.#Services> Digital Product DesignUX/UI - from research to design, prototype, and user testing> Service DesignImprove customers' engagement with products and services> Strategy & BusinessBuild entrepreneurial strategies to connect user needs and market opportunities> Process EngineeringOptimize operational processes and results#Some Clients> Evino: Redesign the Interface Experience for Premium Wine Customers for App/ E-Commerce> Samsung: Process Optimization and Service Design of the Customer Support at Service Centers> REF+: Apply user experience design on platforms/ e-commerce and "Product Launch Formula"> Cabify: Redefine the transport concept and user journey for drivers, passengers and community> Sulamérica: Organizational design for employee performance review and development plan