AYO BSS is a team of BPO experts in the fields of IT, client relationship management, and service delivery. With a combined wealth of experience of over 40 years, we specialize in Inbound and Outbound Call campaigns including non-voice online interactions such as Live Chat and Email. Using our integrated CRM/Web analytics systems, we are positioned to capture and report on volumes of customer interactions. AYO BSS is poised to deliver Answering Services for medium-sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000. Our CRM/Dialer, IVR, and Outbound CTI platforms, provide clients with exceptional customer service options, answering solutions, outbound telephone marketing, and real-time reporting. Industries that we have worked with include Healthcare (HIPAA certified), Financial Services, Government, Consumer Packaged Goods, Electronics, Automotive, Food, Beverage, Retail, and Legal.