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AstraWorld
Consumer services
Founded in 2002
North Jakarta, JakartaAstraWorld
Consumer servicesFounded in 2002North Jakarta, Jakarta
EmployeesAstraWorld's financial review
AstraWorld's Revenue (Yearly)
495K
Employees
320
AstraWorld information
AstraWorld merupakan anak perusahaan PT. Astra International, Tbk., yang bergerak di bidang support B2C dan B2B. Dalam bisnis B2C, AstraWorld menyediakan layanan Emergency Roadside Assistance (ERA) khusus untuk customer sales operation Toyota, Daihatsu, Isuzu, BMW, dan Peugeot. Layanan ERA ini tersedia 24 jam, dan gratis untuk customer yang membeli mobil di dealer resmi Astra (AUTO2000, Astra Inte...
AstraWorld merupakan anak perusahaan PT. Astra International, Tbk., yang bergerak di bidang support B2C dan B2B. Dalam bisnis B2C, AstraWorld menyediakan layanan Emergency Roadside Assistance (ERA) khusus untuk customer sales operation Toyota, Daihatsu, Isuzu, BMW, dan Peugeot. Layanan ERA ini tersedia 24 jam, dan gratis untuk customer yang membeli mobil di dealer resmi Astra (AUTO2000, Astra International Daihatsu, Astra Isuzu, Astra BMW dan Peugeot).Dalam bisnis B2B, AstraWorld menyediakan layanan Customer Relationship Management dalam rupa call center yang dipadukan dengan database management dan data mining analysis, untuk perusahaan-perusahaan yang ingin menyediakan layanan customer berkualitas Astra.Layanan Call Center kami di antaranya adalah Inbound, Outbound (telesurvey, welcoming call, desk collection), SMS blast, Email blast, dan Social Media.Layanan Customer Relationship Management kami di antaranya adalah: Database Management (Data Purification dan Data Enrichment), Data Analytics (Data Mining, Data Modelling, Outlet Mapping, Mystery Shopper Analysis),Customer Profiling (Customer Behavior, Segmentation), Market Research (FGD, Mystery Shopper, CSI Survey, Mystery Caller).
AstraWorld industries
Customer relationship management
Call center
Database management
Data mining analysis
AstraWorld's financial review
AstraWorld's Revenue (Yearly)
495K
Employees
320
Employee Metrics
Technologies
Domain Name Services
Email Delivery
Other
Hosting
Other
Tag Management
Notable Alumni
Employees
Telesurvey
ECM SSC Daihatsu Project
Project Manager
Data Scientist
Alliances Relationship Manager
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