Beacon guides business owners through the steps known to increase profits, attract new customers, develop and retain a great staff, and get back some time in their lives for fun and family.Different from consulting, a business coach is a guide -- a knowledgeable, objective mentor and ally with the very best tools, and a process to tackle problems you know exist within your business, but haven't been able to get started on. As a coach, I am determined to listen carefully to my clients' ideas, their dreams and complaints, and to be honest when I don't know the answer.