Birkhofer Consulting is a team of individuals with extensive retail industry experience. Our mission is to help our clients identify and implement quick-hit initiatives that achieve short-term benefits while supporting long-term objectives. Our goal is to help our clients operate simpler and cheaper while providing better customer service. Our methodology is based on "Strategic Profit Improvement" or SPI. This approach enables our team to apply our extensive knowledge of industry best practices and our database of key performance indicators to quickly determine performance gaps in people, process and technology. Our Strategic Profit Improvement approach was developed based on our experience with many of the top retailers in the US, United Kingdom and Australia. This deep industry experience enables us to hit the ground running and quickly determine areas of opportunity.