CNC Technology offers a broad range of services designed to meet the computing, communications, and networking needs of the modern society. Provides high level of services and wide range of products.ITIL ApproachITIL (Information Technology Infrastructure Library) is the most widely accepted approach to IT Service Management in the world. ITIL provides a cohesive set of best practice drawn from the public and private sectors across the globe and has been adopted by Urban IT Solutions. The presence of ITIL practices in our business allows us to provide a practical, no-nonsense and consistent framework.Incidents are logged, diagnosed and resolved, either proactively via our monitoring tools, or brought to our attention by our clients via our friendly Support Desk. This approach also allows us to monitor and control change requests and ensure that our clients' infrastructures evolve whilst being protected as intended throughout its lifecycle.