Clinical Linkages is on a mission to foster the 21st Century Patient Model of Health Care—where informed patients and their families work with their doctors and nurses to make care decisions and prevent problems such as infections, medication errors, pressure sores and re-admissions. This powerful partnership benefits everyone. By using simple measures to engage patients, hospitals can deliver the best care—with improved patient outcomes and higher satisfaction scores—while reducing the significant financial price of errors in basic care issues. Also, patients who are informed and actively involved in their own care (or have a family member who is) are less anxious and more likely to have the safest, most comfortable and shortest hospital stay possible. With more than 30 years of experience, Clinical Linkages founder Lisa Sams' MSN, RNC background includes serving as a research nurse, faculty member and clinical specialist in maternal and newborn care, as well as a clinician specializing in evidence-based practice (EBP) and the development of interdisciplinary teams to improve care outcomes.