Direct Sales Mastery (DSM) is a training, coaching and mentoring business focusing on direct sales and customer service skills and knowledge for the hospitality and service industries.Our business partners with companies and SME businesses across Australia and New Zealand to help front line people improve their skills, knowledge and confidence by providing a clear set of principles, processes and guidelines to build successful relationships, deliver a great service and increase sales.DSM also partner with a select group of boutique businesses to distribute and market their services and products in Australia. These businesses complement the end to end service offering of our customers and include netfone.com.au, thebigcanvas.com and amundson.co.nz.