Impact Sales Training help businesses to improve their performance through their people.Our research has underlined that in a sales environment customers respond best to personnel who are helpful, friendly, knowledgeable and professional.With this in mind we would always endeavour to recommend processes or procedures which embrace all of these qualities.YOUR PERSONNEL ARE THE KEY.WHAT THEY SAY, HOW THEY SAY IT AND THE WAY THEY PRESENT THEMSELVES AND THEIR PRODUCT WILL DETERMINE THE OUTCOME OF ANY SALES INTERACTION.UNLOCK THE POTENTIAL IN YOUR PEOPLE AND I GUARANTEE YOU WILL FULFILL THE POTENTIAL OF YOUR BUSINESS.It is our view that Salespeople are not born as salespeople. They can learn to become sales professionals.Against the background of the 4 pillars of success:Recruitment, Training, Motivation and Management we will endeavour to improve your sales performance by a combination of:Increasing the number of opportunities to do business you encounterIncreasing the conversion ratio of those opportunities to salesIncreasing the profit per unit sold (Including maximising the sales of additional products or services)Increasing the amount of repeat and referred business you encounterWhat makes us 'Stand out from the crowd?'The key reason why our clients use us is that we have a practical, hands-on approach.We practice what we preach by first doing the job we are training others to do and we do this against a background of experience and in most cases a thorough exploratory research programme.Unlike other sales training organisations we will give you the opportunity to see us in action. We will speak to your existing and potential customers both on the telephone and face to face. Our training will be based on solid research and involvement.Because of our improvement guarantee, failure is not an option!