Nurse-led patient experience company focused on aligning your organization culture to behaviors that improve CMS PX Star Ratings and Leapfrog Hospital Safety Grade.Benefits of implementing an effective patient experience strategy:*decrease in penalties*improved patient outcomes*increase patient lifetime value*decrease in no-shows*improved organization reputationPatient Experience Strategic PlanningAs a certified patient experience professional (CPXP) and former Chief Patient Experience Officer, Landing Exceptional Experiences is equipped with the expertise to assist your organization in creating PX Strategic Plans that include corporate goal setting and activation plans.Experience in ActionLanding Exceptional Experiences has successfully operationalized patient experience culture change in urban, community and rural settings. We will work with your leadership and designated team members to bring your Patient Experience Strategic Plan to life by implementing consistent behaviors that improve patient experiences and impact the outcomes of those you serve.Stick the Landing Engagement SessionsLanding Exceptional Experiences will facilitate working sessions based on your organizational needs. We can also provide speaking engagements for leadership to accelerate progress to goal and ensure that you "Stick the Landing" and re-ignite the passion for making a difference in the lives of others.