OCX Cognition™ delivers Generative Customer Analytics on its one-of-a-kind Customer AI platform. Customer AI represents the future of NPS®, Customer Experience Management and Customer Success Analytics. Customers use Customer AI from OCX Cognition to implement customer analytics programs that result in continuous improvement, reduced churn increased upsell and better targeted acquisition. Drawing on more than 15 years of CX expertise and 1000+ CX initiatives, OCX Cognition ensures customer experience success with a combination of technology and data science powered by machine learning, programmatic consulting, and research based CX insights and education. Learn more at www.ocxcognition.com.