oneCG is an innovative company which has developed an automation product which helps to manage contact Centre technology more efficiently. oneCG is an automatic One-Click Administration for Genesys. It's​ a unique product which is a combination of multiple technologies. It's​ designed after giving a lot of thoughts resulting in not requiring any other skill than Genesys to operate oneCG. This is something which has never been done before. OneCG takes away the critical pain points within Genesys Operations, Management, Application upgrades and migrations from Genesys typical lifecycle.