An independent Business Design and Change Consultancy.Primary expertise:Organisation design – design effective organisations to achieve transformative outcomes.Business architecture – use techniques like value streams and capability maps to translate business strategy into a practical operating model which meet stakeholder needs and deliver tangible business benefit.Service focus and operational excellence – deploy service and performance improvement techniques to design operational activities that simultaneously meet customer expectations, increase operational capacity and reduce costs/meet value for money goals.Case for change – define the strategic proposition and articulate the business case to set-up a change programme with the maximum chance of success and sustainable change. Change management and delivery – execute the business strategy by managing the implementation of the new operating model.