REFRAMR is a creative agency specialising in customer and employee experience. Through strategic and people-centric tools, we help businesses develop and execute experience-led strategies that delight customers and create organisational buy-in for customer centric business practice. To deliver on our mission, we help our clients in three ways:+ Experience Taster: Build creative capital and innovation capability through design-thinking workshops.+ Immersive Problem Solving: Work inside teams to help imagine, shape and own new outcomes for organisations.+ Design-led Business Transformation: Develop business models and operational frameworks that are made for human experience delivery and engage staff and customers alike.