Service Management and Control (smac*) was first designed by a master plumber that was never quite happy with the systems he'd tried before. He wanted access to his data at any time. So he contacted a local software programmer in May of 1989 and they worked together to give his company a system that would help his company thrive efficiently. smac* is now in it's third generation and is now finally available as an ASP so that you have full use of the system from anywhere you have an internet connection. All of your data is right at your fingertips.