Sitel Group Details

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections th...
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands' unique vision and goals, we ask "what if?" applying our expertise to create innovative solutions that reduce customer effort. With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families.
Website
Employees
HQ
+1 866-957-7485
Location
Miami, Florida
Revenue
$4.3B

Technologies

Email Providers
Load Balancers
CSS and JavaScript Libraries

Notable Alumni

Aadithya Saarathi
Information Technology Business Analyst
Onward Technologies Limited
Aaron Garcia
Workforce Senior Manager
Concentrix
Aaron Montano
Support Technician II
iQor

Employees

Computer Repair Technician
customer service representative
Collections Specialist
Conseiller Client en réception d’appel

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