After many years of experience in retail spaces like Best Buy and Apple, my mission is to provide you with the assistance you need - without pushing a hidden agenda to sell you a new product or service in the process. I want you to understand how to use your devices the way you need, regardless of whether they're brand new or you've had them for years. While I offer a pretty limitless scope of troubleshooting services, my primary focus as I grow and connect with more of you will be my instructional device lessons! These lessons are personalized for each user or group, and experience level - and I've have been told that I make complex topics extremely easy to understand and implement!I'm here to redefine what tech support means to you!