The first project in Romania on Customer Retention.Manifesto:We believe in customers who fall in love with brands. We believe in Customer Experience as the evolved form of loyalty. We believe in Data Science & Customer Statistics as creators of the future.We believe in Customer Retention.Mission:We are here to retain:Customers before churning.Companies before losing customers.Values before losing companies.We are here to believe in the unique mix of Customer Value, Brand Value, Authentic Values & Individual Values.Vision:We are the global role model of top performance, expertise, and adaptability in Customer Loyalty & Retention. In a world where communities will have the power to change how businesses will evolve – only by intending to do so.