We help companies improve customer service by providing an AI-based agent for interactions across live-chat, social media, email and text.The intelligent bot engages with customers throughout the sales cycle, from pre-purchase assistance to post-purchase support. This results in increased sales conversion, reduced contact center costs, improved response times and higher customer satisfaction.Just like a human agent, the AI-agent integrates seamlessly with the company's existing product portfolio, CRM, knowledge base, business logic and brand identity to carry out conversations with customers, while allowing for an elegant fallback to human agents for escalations and complex customer queries.