WebTone began as a pioneer in the development of advanced call center and Internet capabilities. In 2001, the company acquired The Broadway & Seymour Group, a move that expanded WebTone's core technologies with leading-edge branch and call center automation. WebTone's TouchPoint suite is comprised of a variety of modules that allow institutions to provide efficient, personalized service while taking advantage of opportunities to deepen customer relationships. At the heart of the suite is TouchPoint Enterprise ServicesTM, the architecture that allows consistent communication across all delivery channels and business units.