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Wix Answers

Wix Answers


Wix Answers' financial review

Employees

22


Wix Answers information

Wix Answers is a customer support platform designed to make support teams work smarter, not harder. With a single view of all support channels, intelligent automations, real-time data, and powerful self-service capabilities, Answers helps companies unlock greater efficiency and set a new standard for their customer support. Unlike legacy ticketing systems, Answers is the only platform that enables...
Wix Answers is a customer support platform designed to make support teams work smarter, not harder. With a single view of all support channels, intelligent automations, real-time data, and powerful self-service capabilities, Answers helps companies unlock greater efficiency and set a new standard for their customer support. Unlike legacy ticketing systems, Answers is the only platform that enables companies to react to customer demand in real time (and we mean up-to-the-millisecond). Our Spotter feature allows you to automate workflows and improve support performance instantly without you lifting a finger. And with a live dashboard feature capturing team workloads and agent availability, you can easily identify gaps and accommodate within a matter of seconds.Wix Answers was built in-house at Wix.com to support the company's 200 million customers. Today, Wix Answers is the trusted support platform of fast-growing brands like Getty Images, Rakuten Viber, Sweaty Betty, and MyHeritage.

Wix Answers industries

Help desk software
Customer support
Customer support software
Ticketing system

Wix Answers' financial review

Employees

22

Technologies

Customer Relationship Management
Domain Name Services
Email Delivery
Email Providers
Marketing Automation

Notable Alumni

Elena Yurina
Product Manager
Wix
Craig Wacks
Director of Commercial Sales
Marqii
Yael Nave
PMM | B2C social media specialist team lead
Lightricks

Employees

Principal Engineer
Senior Software Engineer

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