An Auckland-based Customer Experience, Design & Marketing Consulting Agency. We help businesses Discover, Design & Deliver what 'matters most' to the people who drive their success. Starting with a research-based approach, we uncover what matters most to prospects, customers & teams. And we overlay your unique business context to help refine strategies, identify new opportunities & focus in on value.Designing and building experiences that differentiate you in market and cohesively represent your brand requires empathy, creative thinking and business 'know how'. We know first-hand what it takes to bridge the gap between the 'what' (what customers want), and the 'how' (how to align and enable delivery). And because results are achieved when new or improved experiences consistently reach the hands of customers, we support you with the 'doing' as you unite your business and deliver on your 'go to market' plan.It takes courage to challenge assumptions, navigate change & complexity and align hearts & minds. We support teams throughout the journey.How have your customers changed? Do they have new expectations? What would be most valuable to them? How are you adapting?XD Consulting: helping you achieve your unique vision by focussing on what you need in your business right now...'the thinking', 'the doing' or both.https://xdconsulting.co.nz