XLACollab Details

XLACollab helps enterprise-level organizations create and manage a valued and valuable employee experience that matters for their business.We are made up of fiercely independent thinkers who apply the Art and S...
XLACollab helps enterprise-level organizations create and manage a valued and valuable employee experience that matters for their business.We are made up of fiercely independent thinkers who apply the Art and Science of Experience to co-create the design and delivery of better customer experience. Allowing organizations to offer products and services that make everyone feel good about interacting with them.In an ongoing poll, only 1.9 percent of respondents said they were happy with their Service Level Agreements (SLAs). Additionally, 87% responded their SLAs are internally focused and are not about the customer, the employee or the experience. Our mission is to fix this. As professionals, we have spent years conversing, considering, and contemplating how to improve customer and employee experience. In early 2019 we launched the Collab - with some of the best and brightest - to tackle this problem. Working together, we have co-created an end-to-end approach that starts with conversations well before any service journey begins and weaves all the way through the Experience Level Agreements (XLAs) built into contracts. #XLA#JoinTheExperience#GrowAKiwi
Employees
HQ
+15619003644
Location
Boca Raton, Florida

Technologies

Notable Alumni

Emily Hernandez
Digital Design Student
Miami Ad School
Jon Wood
Managing Director
Novalign Limited
Wiemer Kuik
Lecturer at HU University of Applied Sciences - Business IT & Management
HU University of Applied Sciences Utrecht (Hogeschool Utrecht)

Employees

Production Assistant
Head of Experience Success at XLACollab
Production Company
Co-Founder and President

Prospect on LinkedIn

Find verified emails and direct dial mobile numbers of contacts on LinkedIn, and sync them with your CRM instantly
Download ExtensionRepresents linkedin prospector
Browse Apollo's Directories

"We love the interface, the experience, and most importantly… the results."

Erik Straub

Chief Marketing Officer, Kickfurther

"Using Apollo, we’ve solved the biggest problem for every business, the lead problem. We are now constrained by sales time and no longer lack interested prospects."

Michael Transon

CEO, Victorious

Ready to try it out?

Get started for free, then add your whole team. You can always talk to sales if you’re interested in advanced plans.