Xceltrait Inc. Details

Xceltrait Inc. is a premier IT company delivering cutting edge and effective ServiceNow based IT Service Management, Customer Service Management, platform based product development and Staff Augmentation soluti...
Xceltrait Inc. is a premier IT company delivering cutting edge and effective ServiceNow based IT Service Management, Customer Service Management, platform based product development and Staff Augmentation solutions to a diverse client base. We provide expertise, leadership, and knowledge in the following areas:IT Service ManagementWe deliver ITSM processes based on ITIL ® with the use of pre-defined and proven process configurations for core ServiceNow modules including: Incident, Problem, Change Management Knowledge Base Service Catalog CMDB Self Service PortalsCustomer Service ManagementWe provide ServiceNow based Customer Service Management (CSM) solutions including configuration of: Customer and Consumer Service Portals ServiceNow Communities Managing brand risk on Social Media Channels (Xceltrait's custom solution) Remote Development and Administration SupportXceltrait, through multiple combinations of offsite and / or offshore resources can assist with remediation / development and administration of your ServiceNow instanceStaff AugmentationWe offers expert IT staff augmentation services across a variety of IT skillsets XcelSocial 1.1, our Now platform based app is certified and available on the ServiceNow app store! XcelSocial is a natively integrated tool for ServiceNow that helps proactively capture and manage customer issues from social media platform.
Employees
HQ
+1 630-974-5550
Location
Naperville, Illinois
Revenue
$2M

Technologies

Content Delivery Networks
Analytics and Tracking
CSS and JavaScript Libraries

Notable Alumni

Manoj Kumar
Talent Acquisition Specialist
CSSI
Mayank Raaj
Senior Manager Corporate Human Resources
Orchid Medical Centre
Mukut Chatterjee
Client Service Delivery Lead
ALOIS Staffing

Job Postings

Irving, United States
Irving, United States
Irving, United States

Employees

Sr.Resource Manager
Technical Lead
Founder and President
Sr ServiceNow Consultant
Technical Recruiter/ HR Manager

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