XperienceNext Details

XperienceNext is grounded in the customer experience. XperienceNext relies on best practices – interviews, focus groups, surveys, and more – to define the customer journey. As a result, you'll know what your cu...
XperienceNext is grounded in the customer experience. XperienceNext relies on best practices – interviews, focus groups, surveys, and more – to define the customer journey. As a result, you'll know what your customers need. And you'll be in a better position to do something about it. With the customer journey map built, it's time to bring your customers' journey to life inside your company. Together, we'll build a plan – a plan to change how your team members will engage with your customers at critical junctures – at the "moments of truth" during your customers' journey. XperienceNext is able to help you with:Customer Journey + VOC ProgramsStrategic Road MapsContinuous ImprovementTraining + CoachingQuality Programs
Employees
Location
Fishers, Indiana

Employees

Director, Customer Experience Center

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"We love the interface, the experience, and most importantly… the results."

Erik Straub

Chief Marketing Officer, Kickfurther

"Using Apollo, we’ve solved the biggest problem for every business, the lead problem. We are now constrained by sales time and no longer lack interested prospects."

Michael Transon

CEO, Victorious

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