ePPOC involves the collection of a standard set of information by specialist pain services. This information is used to guide treatment for individual patients, measure outcomes following treatment and provide a benchmarking system for the pain sector. The benchmarking system is designed to provide comparative data to each pain service, identify best practice protocols and clinical variation, and drive quality improvement through setting aspirational targets for patient outcomes. The information collected by pain services also provides a valuable resource for research into the management of pain in Australia and New Zealand.