Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture's teams and technology are built ground up with a core focus on "the customer". Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued.With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ businesses in 16 countries create wonderful customer experiences and empowers them at scale.