Adeel Ejaz's Professional Contact Details

HQ
+1 877-721-9158
Location
Lahore, Punjab
Company

Adeel Ejaz's Current Company Details

Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afini...
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents.  In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents' unique interaction histories. In parallel, the technology identifies customers' histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
artificial intelligence
machine learning
big data
cognitive computing
revenue optimization
satisfaction optimization
customer lifetime value
customer experience
behavioral pairing
enterprise ai
intelligent call routing
bayesian analytics
pattern recognition
ai
predictive analytics
information technology & services
software development
enterprise software
enterprises
computer software
b2b

Adeel Ejaz's Work History and Education

Afiniti
Technical Support Engineer (Data Analyst Engineer)
2017 - Present

Others Named Adeel Ejaz

Regional Stat Reporting & Compliance Controller at Amazon
Customer Service Officer at Chughtai Lab
iOS Developer at TechNerds.com
Head of Innovation & Technology at PrettyLittleThing.com
multi technician at The Monarch Group

Frequently Asked Questions about Adeel Ejaz


What company does Adeel Ejaz work for?

Adeel Ejaz works for Afiniti.

What is Adeel Ejaz's role at Afiniti?

Adeel Ejaz's role at Afiniti is Senior Software Engineer.

What is Adeel Ejaz's email address?

Adeel Ejaz's email address is a**@afiniti.com.

What is Adeel Ejaz's business email address?

Adeel Ejaz's business email address is a**@afiniti.com.

What is Adeel Ejaz's HQ phone number?

Adeel Ejaz's HQ phone number is +1 877-721-9158.

What industry does Adeel Ejaz work in?

Adeel Ejaz works in the Information Technology & Services industry.

Who are Adeel Ejaz's colleagues?

Adeel Ejaz's colleagues are Aamir Altaf, Abaq Asif, Abdul Basit, Abdul Fahad and more.

Colleagues at Afiniti

Lead Software Engineer
Lead Data Engineer
Data Engineer II
Senior Server Engineer (AWS,Azure,GCP)
Senior Software Engineer

Prospect on LinkedIn

Find verified emails and direct dial mobile numbers of contacts on LinkedIn, and sync them with your CRM instantly
Download ExtensionRepresents linkedin prospector
Browse Apollo's Directories

"We love the interface, the experience, and most importantly… the results."

Erik Straub

Chief Marketing Officer, Kickfurther

"Using Apollo, we’ve solved the biggest problem for every business, the lead problem. We are now constrained by sales time and no longer lack interested prospects."

Michael Transon

CEO, Victorious

Ready to try it out?

Get started for free, then add your whole team. You can always talk to sales if you’re interested in advanced plans.