As a global airline and the UK's flag carrier, British Airways has been flying its customers to where they need to be for more than 100 years. The airline connects Britain with the world and the world with Britain, operating one of the most extensive international scheduled airline route networks together with its joint business, codeshare and franchise partners. Together with its affiliates, British Airways operates to around 200 destinations in over 75 countries throughout Europe, North America, South America, Asia, Africa and Australia. In September 2021, British Airways launched its sustainability programme, BA Better World, committing to put sustainability at the heart of everything it does and with a clear roadmap to achieve net zero carbon emissions by 2050. Unfortunately, we're unable to answer any specific customer service queries here. If you need to contact someone about our service or need immediate assistance, please DM us directly on Instagram, Facebook or X.