Umesh Jain's Professional Contact Details

Mobile Number (Verified)
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HQ
+1 305-512-0808
Location
Fort Lauderdale, Florida

Umesh Jain's Current Company Details

Nowanalytics specializes in bringing the power of data based planning, decision making and performance optimization for internal and outsourced contact center operations. We provide everything that an organiza...
Nowanalytics specializes in bringing the power of data based planning, decision making and performance optimization for internal and outsourced contact center operations. We provide everything that an organization needs to provide the ideal customer experience with existing resources via all contact center channels.Irrespective of the services provided by your contact center operations, Nowanalytics can help. Our team has touched over 500+ contact center sites globally and have extensive experience in taking the guesswork out of contact center service delivery. Be it Customer Service, Technical Support, Sales, Collections or specialized services like Nurse Triage, Centralized Scheduling or Employee Helpdesk, we bring a methodical approach to planning, preparing and performing to build a leading service delivery organization.Instead of being stuck with technology tools that go underutilized or training programs that do not deliver immediate value, our unique "system of performance management" combines planning workshops, training and certifications, easy-to-use analytics tools and ongoing mentoring and coaching to bring the operational, financial and customer experience results you need.Our experience spans many industries including Communications, Media, Financial Services, Healthcare, Insurance, Travel, Outsourcing and Retail. A number of our clients are winners of JD Powers service excellence award and are recognized for excellence in customer service.
contact center planning
contact center education
contact center analytics tools
contact center mentoring
customer experience design
customer data analytics
information technology & services
it services & it consulting

Umesh Jain's Work History and Education

Now Analytics
Founder & CEO
2007 - Present
Xcelerate Restoration Software
Co-Founder & CTO
2018 - Present
PRC, LLC
CIO and SVP of Strategy
2007 - 2007 • 0 seconds

Frequently Asked Questions about Umesh Jain


What company does Umesh Jain work for?

Umesh Jain works for Now Analytics.

What is Umesh Jain's role at Now Analytics?

Umesh Jain's role at Now Analytics is Founder & CEO.

What is Umesh Jain's email address?

Umesh Jain's email address is u**@nowanalytics.com.

What is Umesh Jain's business email address?

Umesh Jain's business email address is u**@nowanalytics.com.

What is Umesh Jain's direct mobile number?

Umesh Jain's direct mobile number is (305) XXX-XXXX.

What is Umesh Jain's HQ phone number?

Umesh Jain's HQ phone number is +1 305-512-0808.

What industry does Umesh Jain work in?

Umesh Jain works in the Information Technology & Services industry.

Who are Umesh Jain's colleagues?

Umesh Jain's colleagues are Nicauri Hernandez, Sanoop Suresh, Angelica Urena, Aparna Katragadda and more.

Colleagues at Now Analytics

Human Resources Manager
Solution Architect BI
Customer Service Representative
Business Intelligence Solutions Architect

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