UNFYD®COMPASS suite, an integrated digital/social transformation platform, leverage the listening/interaction capabilities in a single-platform, to enable seamless CX journey orchestration across the various touch-points. Our platform framework, enables an integrated CLM (customer lifecycle journey-mapping) across the various engagement touch-points of a customer journey, providing an analytical based approach towards the engagement & product offering by any enterprise.We help turn customer service into customer loyalty — by making it easy for customers to get help through social, mobile channels. Today's consumers no longer require just resolution, but also meaningful conversations, on the most demanding digital channels, real-time.UNFYD® applies the disciplines of contact centre efficiency with the unique dynamics of social customer engagement. We continuously innovate to help our clients turn unstructured, chaotic signals into organized, meaningful channels.UNFYD®COMPASS ready-2-deploy vertical toolkits (Insurance, AMC, Banks/NBFC…) enables enterprises to fast-forward their digital transformation journey at a rapid-pace, with pre-built configurators to enterprise-integration.